Shipping

We strive to deliver your order on time and ensure a smooth shipping experience. Please carefully read our shipping policy to understand how we manage the shipment and delivery of our products.

Shipping Methods and Costs

We offer several shipping methods to meet your needs. Shipping costs are calculated based on the weight of your order and the chosen shipping method. Here are the available options:

Standard Shipping: Estimated delivery time between 5 and 14 business days.

Shipping costs will be displayed at checkout before you finalize your purchase.

Processing Time

All orders are processed within 1 to 5 business days. Orders are not shipped or delivered on weekends or public holidays. In case of high demand, shipping may be delayed by a few days. Please allow additional time for delivery. If a significant delay occurs in the shipment of your order, we will contact you by email or phone.

Delivery Areas

We deliver to most European countries. If your location is not available at checkout, please contact us at support@boudelle.com to confirm whether we can deliver to your address.

Order Tracking

Once your order has been shipped, you will receive a notification email containing your tracking number. You can use this number to track your order on the carrier’s website.

Customs, Duties, and Taxes

Boudelle is not responsible for any customs duties or taxes applied to your order. Any fees incurred during or after shipping are the customer’s responsibility (customs duties, taxes, etc.).

Damages

Boudelle is not responsible for products damaged or lost during transit. If your order arrives damaged, please contact the carrier directly to file a claim. Keep all packaging materials and damaged items before submitting a claim.

Missing or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at support@boudelle.com. We will do our best to help you locate your order and ensure a secure delivery.

Changes to This Shipping Policy

We may update our shipping policy from time to time. We will notify you of any changes by posting the updated policy on this page. We recommend reviewing this policy regularly to stay informed about any modifications. Changes take effect as soon as they are published on this page.

Contact Us

If you have any questions regarding this shipping policy, please contact us:

By email: support@boudelle.com